Joint Commission Survey Process

PUBLIC NOTICE

Northwest Community Health Care's accreditation survey by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) will be unannounced per JCAHO policy and practice.

The purpose of the survey will be to evaluate our compliance with nationally established Joint Commission Standards. The survey results will be used to determine whether, and the conditions under which accreditation should be awarded to our organization.

Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. Anyone believing the he or she has pertinent and valid information about such matters may request a public information interview with the Joint Commission's field representatives at the time of the survey.

Information presented at the interview will be carefully evaluated for relevance to the accreditation process. Request for a public information interview must be made in writing and should be sent to the Joint Commission. The request must also indicate the nature of the information to be provided at the interview.

Such requests should be addressed to:

Division of Accreditation Operations
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook terrace, IL 60181

Requests can also be faxed or e-mailed:

Faxed to 630-792-5636
E-mailed to complaint@jcaho.org

The Joint Commission will acknowledge such request in writing or by telephone and will inform Northwest of the request for an interview. Northwest will, in return, notify the interviewed of the date, time and place on the meeting.

This notice is posted in accordance to the Joint Commission's requirements. Survey dates are unknown at this time.